[b][user=1056]removalizer[/user] wrote: [/b][quote]I presume everyone has now received the latest special notice regarding the performance report and how we are to understand it.
Does this mean we won’t get anymore 6 monthly visits or mystery shoppers ?
[/quote]
Do you get a six monthly visit from VOSA?
How do you know if you get a mystery shopper?
I have received the special notice (Red envelope), not yet read it.