Millions Could Be Buying Unreliable Used Cars Without Knowing, MotorEasy Analysis Suggests

Thousands of motorists shopping for a used car could unknowingly be choosing models with below-average long-term reliability, according to new analysis from vehicle ownership specialist MotorEasy.

The research examined the UK’s ten best-selling new cars from 2021 and compared them with today’s MotorEasy Reliability Index. While these vehicles proved hugely popular when new, several now score poorly for long-term dependability as they reach an age where manufacturer warranties have expired.

Popular Doesn’t Always Mean Reliable

More than 313,000 examples of the UK’s top ten best-selling cars were registered during 2021.

Among those were over 91,000 Volkswagen Golfs, MINI Hatch models and Nissan Qashqais. According to MotorEasy, all three now rank among the poorer performers within its reliability database, despite their popularity when new.

This highlights an important point for used car buyers: strong sales figures and a good reputation when new don’t necessarily guarantee dependable ownership several years later.

Why Reliability Changes After Four or Five Years

Most vehicles sold in 2021 are now approaching the point where their original manufacturer warranty has expired.

Once warranty cover ends, owners become responsible for repair bills that can quickly run into hundreds or even thousands of pounds.

As vehicles age, components such as:

• Suspension
• Electrical systems
• Gearboxes
• Engines
• Cooling systems

can become more prone to failure, particularly if servicing has been missed or maintenance has been delayed.

MotorEasy says this is where reliability data becomes increasingly valuable for buyers considering a second-hand vehicle.

The Importance of Checking Vehicle History

Reliability rankings should never be the only factor when buying a used car.

A well-maintained example of a model with an average reliability record may prove far more dependable than a neglected vehicle from a normally reliable range.

Before purchasing any used vehicle, buyers should always check:

• Full service history
• Previous MOT history
• Mileage consistency
• Outstanding recalls
• Signs of accident repairs
• Evidence of regular maintenance

The Government’s free MOT history service remains one of the most useful tools for spotting repeated advisory items or recurring faults before purchasing a used vehicle.

Reliability Isn’t the Whole Story

It’s also worth noting that different organisations measure reliability in different ways.

MotorEasy’s Reliability Index is based on warranty claim data, repair costs and claim frequency. Other surveys, such as owner satisfaction studies, may produce different rankings because they use customer feedback rather than repair claims.

For example, some vehicles that perform well in owner satisfaction surveys may still generate relatively expensive repairs once they age beyond warranty. Equally, a model with average reliability statistics may still provide years of dependable service if properly maintained.

Advice for Used Car Buyers

If you’re considering buying a four or five-year-old vehicle:

• Research model-specific reliability before viewing.
• Check the complete MOT history.
• Review servicing records carefully.
• Budget for repairs once the manufacturer warranty has expired.
• Consider an independent inspection before purchase.
• Compare warranty options if buying from a dealer.

Reliability data should be viewed as one part of the buying process rather than a reason to dismiss a particular model entirely.

Final Thoughts

With thousands of 2021-registered vehicles now entering the used market, reliability is becoming an increasingly important consideration for buyers.

Popular models such as the Volkswagen Golf, MINI Hatch and Nissan Qashqai remain attractive choices, but MotorEasy’s latest analysis serves as a reminder that popularity does not always translate into lower repair costs or greater long-term dependability.

Doing thorough research before buying- including checking MOT history, service records and known reliability trends- can help motorists avoid unexpected repair bills later in ownership.

External Sources

MotorEasy research:
https://www.motoreasy.com/magazine/

MotorEasy Reliability Index:
https://www.motoreasy.com/

Source article:
https://www.freecarmag.com/motoreasy-real-world-reliability-stats-5-years-on/